Website Terms and Conditions

Descriptions of features, integrations, security controls and regulatory status apply only as expressly stated and may depend on country, configuration, third-party availability and the agreed service. References to NHS connectivity relate only to eligible UK services and are subject to the relevant permissions and access conditions. The Website does not itself promise accreditation, certification, regulatory approval or compliance with every requirement applicable to a particular healthcare organisation in the United Kingdom or Nigeria. Any specific commitment must be expressly confirmed in the applicable service agreement. Nothing in this paragraph limits our own obligations under applicable law.

The Website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we give no representation, warranty or undertaking, express or implied, about their accuracy, completeness, currency, availability, suitability, security or freedom from errors or harmful code. You should verify information independently and confirm required service functionality with us before entering a separate agreement. This paragraph is subject to section 9 and does not exclude fraud or a representation expressly made binding in a separate agreement.

You must use the Website in accordance with applicable law, including the laws applicable to your access and use in the United Kingdom or Nigeria. You must not introduce malicious code; attempt unauthorised access; evade security measures; interfere with availability; impersonate another person; send unlawful, abusive or misleading material; infringe intellectual property or privacy rights; or use forms for unsolicited promotions.

We may restrict access reasonably where needed to prevent or address misuse, protect security, or comply with law. If appropriate and lawful, we may report suspected unlawful activity to relevant authorities. This does not create a right to suspend contracted services outside their own terms.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. Nothing in these terms excludes, restricts or waives any mandatory right or remedy available under applicable UK or Nigerian law, including the Federal Competition and Consumer Protection Act 2018 where it applies.

If you use the Website for business purposes, subject to the first paragraph of this section and to the fullest extent permitted by law, we exclude all liability for loss, damage, cost or expense arising out of or in connection with your access to, use of, inability to use, or reliance on the Website or its content, and links, downloads or materials made available through it, whether in contract, tort (including negligence), misrepresentation, breach of statutory duty or otherwise. This includes direct, indirect and consequential losses, loss of profit, revenue, business, anticipated savings, opportunity, goodwill, and loss or corruption of data, and damage caused by malicious code or unauthorised access, in each case to the extent that the exclusion is lawful.

To the extent permitted by law, we are not liable for losses that were not reasonably foreseeable when these terms became binding, for business losses, or for losses caused by your unlawful use of the Website. Nothing excludes responsibility for foreseeable losses caused by our breach or failure to use reasonable care and skill where the law requires that responsibility, or removes any mandatory consumer right.

This section applies only to the public Website, which is supplied without an access charge and for general information. It does not affect a regulator's powers, or exclude any statutory data protection right or compensation that cannot lawfully be excluded or limited.

The business-user exclusions and financial limitation above apply only to the extent permitted by the law applicable to the relevant claim. Use of the Website for business purposes does not remove any mandatory statutory protection available to that user.

These terms and any non-contractual obligations arising out of or in connection with them are governed by the law of England and Wales.

If you use the Website for business purposes, the courts of England and Wales have exclusive jurisdiction, except to the extent that applicable mandatory law requires otherwise.

If you are a consumer, this choice of law does not deprive you of any mandatory protections available under the law applicable to you, including applicable consumer protection laws in the United Kingdom or Nigeria. You may bring proceedings in any court available to you under applicable law.

Nothing in these terms prevents any person from making a complaint to a competent regulator or exercising any right or remedy that cannot lawfully be restricted.